Tips From The Top for October 2018

Tips From The Top for October 2018

Tips From The Top for October 2018. As a certified peer group facilitator with The Alternative Board (TAB), I get the opportunity to review ideas and insights from TAB facilitators and members from around the world.

Here are my top picks for October 2018…

Tips From The Top for October 2018 Don’t Be a Slave to Your Numbers!

TAB Winnipeg Board 210

Don’t be a slave to your numbers, use them to see where opportunities lie.

Assistants Can Be Helpful

If customers insist on speaking with you (the owner) all the time, you should consider hiring an assistant who can be helpful with the customers but also act as the gatekeeper.

Find the Right Tools

Meagan Fearing, Insurance Marketing Enterprises, Inc.

If you have a tool or system that doesn’t work, get rid of it and find one that does.

How to Talk with Clients

A big recent take away from my board is how to talk to my clients. They said “don’t talk technical with clients” – this was VERY eye opening. Now, instead of explaining everything to them I simply tell them what we’re going to do andthe price. In the background, I use my technical expertise to determine the best solution for them. My clients like it and I’m getting lots of acceptance on my proposals!

Success with Suppliers

Come up with both vetting questions for prospective providers as well as a way to measure their success. This will help ensure that you get good value and establish strong relationships.

 

What If

TAB Denver West Board 403

When you are conducting Risk Management or Planning, challenge your team and yourself to look ahead at the potential outcomes.
Ask yourselves:
• What if we don’t get that deal? What if we do?
• What if we lose a big customer or if a bit of work gets delayed?
• What if our margins decrease?
• What if we lose a key employee?
Have those forward-thinking discussions and engage your employees in the process.
Staying on After the Sale
When selling your business, consider negotiating an employment contract if you’re staying around during the transition. Include the specific terms and benefits you want versus converting to an At-Will employee. Ensure that there are clear exit terms in case things change and you need to exit sooner than planned.

Information may be abridged and therefore incomplete. This document/information does not constitute, and should not be considered a substitute for, legal or financial advice. Each financial situation is different, the advice provided is intended to be general. Please contact your financial or legal advisors for information specific to your situation.