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How Microsoft Copilot Can Help Small Business Owners

January 14, 2025


In recent years, we've heard a lot about Artificial Intelligence (AI) and its potential to change the world for better or worse, depending on who you ask. However, what many of us haven't heard much about is how AI can make an immediate positive impact on our businesses.


Recently, our client Fred Moore, Managing Partner at Moore Computing, LLP, shared a demonstration of Microsoft's AI-powered product called Copilot with his peer board. For many of us, it was a real-world, first-hand look at how AI can make us better communicators, analysts, decision-makers, and overall business owners.

Introduction to Copilot

Copilot is an umbrella of artificial intelligence programs designed by Microsoft for its users. All the leading programs within Copilot have options for using the program as a standalone desktop app, a mobile app, and/or an extension of the Microsoft Edge browser.


There are two options for small business owners:

Copilot Pro: Currently priced at $20/month and seen as a direct competitor to OpenAI's ChatGPT Plus model (though these two models have different capabilities). If you are a Microsoft subscriber, this model may be a good fit for you and your business.


Microsoft 365 Copilot: Currently priced at $30/month, it runs in conjunction with Microsoft 365 programs such as Teams, Excel, OneDrive, PowerPoint, and Outlook. If you don't mind the extra $10 a month, we recommend this Copilot model for its seamless integration into the Microsoft landscape.


There is also a more complex product called Copilot Studio, which allows you to program automation and Generative Pre-trained Transformer (GPTs) for your business. While this level may be helpful for those who are more advanced in their understanding of AI, many small business owners are best to start off with Pro or Copilot.


These programs are a launching point for the company, as more Copilot products and iterations will likely come this year and beyond as Microsoft rolls them out. 

What Can Copilot Do?

So, what can Copilot do?


The answer is (just about) everything. If you need help with administrative tasks, Copilot can organize lists, summarize emails, suggest responses, clean up files, and more. Using Copilot in Microsoft Word can help you create drafts, brainstorm ideas, and strategize plans.


Copilot can also take your Teams meetings to a whole new level. It can generate meeting notes, list action items, identify agreements and disagreements, answer real-time questions, and more. It immediately creates an accurate recap of the meeting including resolved issues, next steps, and action items for each participant.


Copilot can create original PowerPoint presentations that are not only visually engaging and professional, but content rich with compelling sales pitches.


Check out these ideas for more of what you can do with Copilot. 


Integrating Copilot Into Your Operations

Before small business owners jump in with Copilot, they may want to set some goals. Where is their business currently struggling? Which tasks tend to get put off until the last minute or not get done?


Organizations should also examine their staff. What role does everyone on the team have, and where would extra coverage be helpful?


Once a small business owner and their team discuss these questions, they can formulate a plan for Copilot to fill the holes. Any new technology can take a while to learn and adjust to, so business owners should be sure to train themselves and their teams. 


Stay Vigilant With Artificial Intelligence

We would be remiss not to mention the stipulations and potential privacy concerns of using AI.


Like any new technology we have adapted to over the past few decades, it is imperative that we spend time learning its benefits and cautionary tales. AI's benefits are everywhere: increased productivity, ease of use, accessibility, and more. 


What small business owners and anyone using AI products need to be wary of is misinformation, bias, and privacy. Take the time to understand how this AI was "trained," and fact-check any critical information it may give you.


As for privacy, small business owners should pay special attention to voice activation features. When is the product listening, how far is its range, and what devices can it access?

Connect With The Alexander Group

While it may still feel like a novelty to some, Artificial Intelligence is here to stay; in what capacity and how it will alter the workplace is still too early to predict fully. Whether you try a version of Microsoft Copilot or choose a different AI product, we hope small business owners can take advantage of AI's benefits and stay ahead of the curve.


A small business owner needs a group of individuals with similar goals. Our group of Greater St. Louis area business owners collaborates, discusses everyday issues, and develops dynamic solutions. When business owners pair this with our one-on-one coaching, they set themselves up for success.


Contact us today if you're a business owner ready to commit to improvement!

January 20, 2026
Every January, business owners sit down with fresh spreadsheets, sharpened pencils, and an annual budget they hope will keep the organization on track. A budget is essential, but it’s not a roadmap. For over 20 years, we’ve coached business owners across the St. Louis region, helping them bring discipline, structure, and strategic clarity to their companies. One thing has been clear year after year: growth does not come from a budget alone. It comes from vision, commitment to improvement, and clear, actionable goals that drive the business forward. Here’s why setting goals at the beginning of the year is just as important (and often far more important) than finalizing your annual budget. Goals Motivate People, Budgets Don’t Your team will not be inspired by a spreadsheet. But they will rally behind a meaningful destination. Goals clarify where you’re headed and why the work matters. They’re essential for building a culture of ownership and continuous improvement across the organization. When your team understands the vision, processes tighten, productivity increases, and relationships strengthen.  Budgets Allocates Resources, Goals Give Them Meaning A budget tells you what you can spend. Goals tell you why it matters. A well-run business needs both. But when owners create budgets without defining annual goals, they lose the opportunity to use financial planning as a tool for strategic execution. Goals create direction; budgets merely support it. We help owners identify what they can control, clarify their vision, and then align their financial planning with that vision. That alignment drives continuous improvement. Establish Accountability and Purpose Business owners often find themselves buried in day-to-day operations, “fighting fires,” and responding to whatever problem rises to the surface. This reactive state makes it easy to lose sight of long-term objectives; and it’s hard to measure whether progress is actually occurring. Defining goals at the start of the year creates: Benchmarks for success Clear priorities for you and your team A foundation for better problem-solving and decision-making These elements are essential to creating harmony between your business life and your personal life, which we emphasize deeply in our coaching work.
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